Privacy Policy

Tradelyze is operated by Pick MyTrade Pvt Ltd. This policy explains what personal data we collect, what we use it for and the choices you have. It applies to the Tradelyze website and application.

What we collect

• Account data: your name, email address and sign-in credentials.
• Strategy data you upload: Pine Script source, TradingView “List of Trades” CSV exports, OHLCV market data CSVs and the exchange timezone you select.
• Results we generate: optimization trials, walk-forward and robustness results, and prop firm rule checks for your submissions.
• Billing data: credit purchases and usage. Card details are handled by our payment provider and are not stored by Tradelyze.
• Usage and device data: pages visited, browser type, IP address and basic diagnostic logs.
• Messages: anything you send us through support tickets or email.

How we use it

• To run your analyses and show you the results.
• To email you when a long-running analysis finishes.
• To manage your account, credits and payments.
• To keep the service secure, prevent abuse and fix faults.
• To respond to support requests and send service notices.
• To understand how the product is used and improve it.

Your strategies and uploaded data are used to produce your results. They are not published, and they are not sold.

Who we share it with

We share data only with service providers that help us run Tradelyze, such as hosting, the remote backtesting service that executes optimization trials, email delivery and payment processing, and only as needed for them to do that work. We may also disclose data where the law requires it, or to protect our rights and users. We do not sell personal data.

How long we keep it

We keep account data while your account is open. Uploaded files and results are kept so you can revisit your reports, and you can ask us to delete them at any time. Billing records may be kept for as long as tax and accounting rules require.

Your choices and rights

You can ask to access, correct, export or delete your personal data, and to close your account. Depending on where you live, you may have further rights under local data protection law. Send a request through a support ticket in your account and we will respond within a reasonable time.

Security

We use reasonable technical and organisational measures to protect your data, including encrypted connections. No system is completely secure, so we cannot guarantee absolute security.

Changes and contact

We may update this policy as the product changes. The date at the top shows the latest revision, and material changes will be flagged in the app or by email. Questions about this policy can be sent through a support ticket in your account. See also our Terms of Service and Disclaimer.